Questions.

Clear answers. No surprises.

Cards & Credits

Are all cards paid?

Yes. Every card on Noteecard requires credits.

Why does Noteecard use credits?

Credits support long-term platform sustainability and help reduce abuse, spam, and low-quality automated posting.

How much does a card cost?

The credit cost is always shown before card creation. Different card types may use different amounts depending on their format or protection level.

Do credits expire?

No. Purchased credits do not expire.

Can I transfer credits to another account?

No. Credits are tied to the account that purchased them and are non-transferable.

How do refunds for credits work?

Purchases are processed through Apple, and refunds follow Apple billing policies.

What happens if I run out of credits?

You can still access your account and existing cards, but you need more credits before creating new cards.

Legacy Lifetime

What is Legacy Lifetime?

Legacy Lifetime is a one-time purchase that gives permanent access to Noteecard core features.

Is Legacy Lifetime a subscription?

No. Legacy Lifetime is not a recurring subscription.

Does Legacy Lifetime include card creation costs?

Legacy Lifetime includes permanent core access, but card creation still uses credits.

Does Legacy Lifetime include future updates?

Yes. Future core updates are included.

Can I get a refund for Legacy Lifetime?

Refunds follow Apple billing and refund policies.

Privacy & Security

How do encrypted cards work?

Encrypted cards protect content with strong encryption (AES-256), so content stays unreadable without the correct access details.

What does zero-knowledge mean on Noteecard?

For encrypted cards, Noteecard does not store the key needed to unlock content in plain text. This keeps encrypted messages private by design.

Can my encrypted card PIN be recovered?

No. If the PIN is lost, it cannot be recovered.

Do you sell user data?

No.

What kind of analytics do you use?

We use aggregated analytics to understand product health and improve the experience without exposing private card content.

Accounts & Data

How can I delete my account?

You can request account deletion through account settings or by contacting support from the email linked to your account.

What happens to my data after account deletion?

When an account is deleted, associated user data and content are removed from active systems, subject to standard technical processing windows.

Can content be removed by Noteecard?

Yes. Content may be removed if it violates platform rules or harms the safety and integrity of the service.

Will Noteecard stay exactly the same over time?

No product stays static forever. Noteecard will evolve over time while preserving its core principles.

General

What is the core idea behind Noteecard?

Noteecard is built for words that matter over time, with an emphasis on permanence, privacy, and intentional use.

Is Noteecard a social media feed?

No. It is not designed around endless scrolling, algorithmic reach, or engagement loops.

Who is Noteecard for?

It is for people who want to write and publish with purpose and preserve meaningful words in a calm, durable format.

Noteecard - Where your words become legacy. | Product Hunt